Below you will find an overview of where we collect and process your personal data and your rights under the GDPR.
Controller
The controller within the meaning of the GDPR is Messe Frankfurt GmbH (hereinafter referred to as Messe Frankfurt), which can be contacted at Rotebühlstraße 83-85, 70178 Stuttgart, Germany, telephone: +49 711 61946 0, E-Mail: info@mesago.com
If you have any questions or suggestions regarding data protection, please contact our data protection officer at Messe Frankfurt GmbH / Data Protection Officer, Rotebühlstraße 83-85, 70178 Stuttgart, Germany, telephone: +49 69 75 75 53 35,
E-Mail: privacy@mesago.com
Cookies & Co.
Messe Frankfurt uses the Usercentrics Consent Management Platform to inform you about cookies and similar technologies on our websites and applications. If necessary, we request and document your consent to the setting of cookies. The legal basis is point (a) of Article 6 (1) GDPR, § 25, Para. 1, S.1 TTDSG. For this purpose, we process log file data, user agent (device, browser type, browser language, browser version, resolution) and consent data (consent yes/no, timestamp, data scope, data attributes, controllerID, processorID, consentID) via the Consent Management Platform using Javascript.
The data is stored in the European Union. The data is deleted as soon as it is no longer required for the proof of the information provided and consent to the cookies and there are no legal storage obligations to the contrary.
You can permanently prevent the execution of the JavaScript at any time by making the appropriate settings in your browser. However, this would also prevent us from informing you about cookies.
You can access the Consent Management Platform via the following link. Here you can find out about the purpose, duration and recipient of the cookie data and, if you wish, also revoke your consent at any time.
Log files
When you visit our websites, Messe Frankfurt stores the IP address, the time of access, the URL requested and the browser used. Messe Frankfurt uses this data to detect errors in the execution of the pages and to ensure the IT security of websites and applications as well as their availability. The data is deleted after 90 days. The legal basis for this is point (f) of Article 6 (1) GDPR.
User Account
The Messe Frankfurt Group offers a wide range of digital services. Access to these is via a personal account using the authentication Messe Frankfurt User Account, as a single sign-on system. To open an account, you need to enter your title, name, e-mail address and country. Depending on the services used, further details may be required. The legal basis is point (b) of Article 6 (1) GDPR. You can delete your User Account at any time, but you will then no longer be able to use the digital services.
Participation
When you purchase a ticket for Messe Frankfurt's own events, you also obtain the right to participate in Networking for the event in question. The legal basis is point (b) of Article 6 (1) GDPR. Your details provided when purchasing the ticket (contact details, interests) will be used to create your profile in the networking platform and make it visible to other participants in the search function. Any deactivated profile will be automatically reactivated for you.
To participate in Networking without a ticket outside of events, you must register with your User Account and provide information about your interests. The legal basis is point (b) of Article 6 (1) GDPR.
Automated Decision-Making and Profiling
For the processing activities described above, we do not use automated decision-making within the meaning of Article 22 GDPR. Furthermore, no profiling takes place outside of matchmaking as part of networking activities.
The algorithm used for this purpose evaluates certain similarities (“matching criteria”), such as shared areas of interest and industries. Based on this evaluation, the system calculates a relevance score and subsequently suggests potentially suitable contacts.
Profile management
In the Settings section, you can specify your preferences for contact and appointment requests and whether your profile is visible to others in the search function.
Chats
Your communications and chats are encrypted and cannot be viewed by third parties. Chats are stored for as long as you participate in networking or until you delete them yourself.
End participation
In the Settings section, you can decide to deactivate your profile and thus your participation in Networking for each individual event. If you delete your User Account, you will no longer be able to participate in Networking.
Recipients of personal data
Only those recipients that have a compelling need to access your data in accordance with the above-mentioned purposes will be granted access to it. In this context, order processors and other service providers used by us may also receive data. These are companies in the category of IT services, call centre services and telecommunications. We have concluded the legally required contractual regulations with them in accordance with Article 28 GDPR, on purpose limitation, confidentiality and, where necessary, secrecy. Beyond this, we only pass on data if regulations permit or require this or you have consented to this.
Transfer to third country
In the context of remote maintenance of standard IT components, it cannot be ruled out in individual cases that an IT service provider from a third country may, in rare cases and to a limited extent, gain access to personal data for troubleshooting purposes. However, data will only be transferred if the third country has been confirmed by the EU Commission as having an adequate level of data protection or has concluded EU standard contractual clauses.
Your rights under GDPR
With regard to the personal data concerning you, you have the following rights under the GDPR. You have the right to obtain confirmation as to whether or not your data are being processed and about how we collect, process and store this data, Article 15 GDPR. You can demand the rectification of inaccurate data or completion of incorrect or incomplete data, Article 16 GDPR. According to Article 17 of the GDPR, you have the right to demand the erasure of data, e.g. if the data is no longer required or is being processed unlawfully, if you have withdrawn your consent or declared an objection to the processing. Under certain circumstances, erasure can only take place when there are no longer any legal obligations to archive data. You can also request the restriction of data processing under the conditions of Article 18 GDPR. In certain cases, you have the right to receive the personal data concerning you that you have provided to us in a structured, commonly used and machine-readable format. At the same time, you have the right to transfer this data to another controller or, if technically feasible, to have it transferred by us, Article 20 GDPR. Pursuant to Article 7 (3) GDPR, you may revoke your consent to the processing of your personal data at any time with effect for the future. Pursuant to Article 21 GDPR, you have the right to object to the processing of your personal data to protect the legitimate interests of us or a third party (point (f) of Article 6 (1) GDPR), unless we can prove compelling reasons for the processing that merit protection. In addition, you have the right to lodge a complaint pursuant to Article 77 GDPR in conjunction with. § 19 BDSG, you have the right to lodge a complaint with a data protection supervisory authority, such as the Baden-Württemberg State Data Protection Authority.
(Version 1/2026)